In the event the customer is one you would like to keep and is well worth keeping, using this kind of intermediary will ensure it is simpler to maintain a great working relationship with the customer after the bills get paid. Your customers can't pay for items or services not invoiced and the longer it requires for them to obtain an invoice the more probable it will be that payment is going to be delayed. They do not get the run-around from one department to another anymore, as in the days prior to the ERP software implementation. For instance, if you eliminate a big customer locate a new one.
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